Landlord Tenant Dispute, We Help Resolve Landlord Tenant Disputes

Find common ground in disputes and resolve any issue

The majority of disputes between a landlord and their tenant will be resolved between both parties without the need for a third party to get involved. However, being able to resolve a dispute simply by discussing the issue may not always be possible or advisable, leading to formal legal proceedings.

That being said, going to court may not be the best solution for either party. It could cause a further rift and incite more issues down the line, not to mention the substantial fees that both parties will likely incur. As such, if you are a landlord in a dispute with a tenant, you may want to consider all other options before taking the disagreement to court.

The landlord assistant specialists at AST Assistance have helped hundreds of landlords and tenants find common ground in disputes and resolve any issue, by giving experienced advice on the correct steps to take in order to find a resolution which works for both parties.

When engaging in a dispute with a tenant, you should take all necessary precautions and steps to resolve the issue. This might include seeking the help of experienced legal professionals, like AST Assistance. Call us on 01706 619 954, email info@ast-assistance.com, or fill in our online form to request a call back.

Instruct Us Our Approach

Our approach to landlord-tenant disputes

In sensitive situations, there needs to be a fair intermediary who can mediate landlords and tenants through any disputes they are involved in. Our team prioritises delivering a service that solves the dispute while guiding landlords on the best possible actions to take. We will work tirelessly to resolve any dispute without needing to go to court.

In fact, three out of four cases we tackle are resolved before the courts are involved. This has led to us rapidly building a reputation for giving landlords expert advice to put them in the best possible chance for resolving the dispute with a favourable outcome in mind.

Should your dispute reach the court, we will endeavour on your behalf, providing you with the advice and guidance you need to successfully resolve the dispute.

How we can help with landlord-tenant disputes

Our knowledge of residential property means that we have helped numerous landlords solve disputes in a number of matters. Whatever the circumstances surrounding the dispute, our team is at your service to help you resolve your dispute efficiently and as stress-free as possible.

We have experience in solving the following landlord-tenant disputes:

Service charge disputes
Rent and arrears disputes
Tenancy terminations (including forfeiture and possession)
Landlord legal requirements
Property upkeep and maintenance disputes
Lease and tenancy agreements disputes

The above is by no means an exhaustive list, so if you are involved in any disputes, we will be sure to have the necessary knowledge and experience to help you resolve the case successfully.

FAQs

When is a landlord not able to gain access to the property?

A landlord must gain consent before gaining access to a property. During a tenancy, it is illegal for a landlord to access the property without explicit consent from the tenant.

Landlords can access the property for reasonable grounds, such as carrying out repairs but must give at least 24 hours' notice.

What are the steps I can take to resolve a dispute?

Initiate discussion with the tenant - you should always begin by making contact, as a dispute can be resolved between both parties.
Make reasonable attempts to communicate with the tenant - even if the tenant does not respond, you should make reasonable efforts to communicate with them. This can help to build your case and initiate the next step to dispute resolution.
Seek mediation - if, after attempts to communicate, the tenant still does not respond, you should seek the help of an expert mediator, who can outline your legal rights and find an efficient resolution with you.

Get in touch

If you are involved in a landlord-tenant dispute and want to give yourself the best chance of resolving it successfully, get in touch with the expert team at AST Assistance today. Call us on 01706 619 954, email info@ast-assistance.com, or fill in our online form to request a call back.

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Landlord Tenant Disputes

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After suffering for months with problematic tenants, I found Mark @ AST assist. Can’t recommend him , and the team enough. My only regret, is I didn’t go to him first. Profession , reasonable, and went above and beyond. Thank you all so much for getting my property back.

D Laura

Mark, Sophie, Robyn and team at AST assistance have been amazing. The knowledge and speed they work at is hard to come by these days. As soon as I passed the eviction to them to assist with, it was a huge weight off our shoulders. It's hard to come by a business these days who will reply to you so quickly and regardless of how busy they are will always make time to be available for a phone call. They are also quick to get results. I can't thank them enough. Definitely recommend 5/5

G Hardy

I have to give another gleaming, amazing, couldn't be happier review for Mr Mark Dawson at AST Assistance ltd. Today I finally got possession of my flat back from what can only be described as a professional nutter. It took a while and they tried every trick in the book to stay, but Mark managed to do what at one point seemed the impossible and save the day. Not only do I have to thank him for successfully and cost effectively getting my home back in one piece, but for the constant calls, reassurance... for pretty much being my counsellor over the last few months - I owe the guy my sanity! For anyone who requires any assistance with all things regarding letting your flat and especially when it comes to getting back possession, there is simply no one I could recommend more (literally the best customer service I have ever received). Mark really is a landlord's best friend!

T B

I have to give another gleaming, amazing, couldn’t be happier review for Mark Dawson at AST Assistance. Today I finally got possession of my flat back… They tried every trick in the book to stay, but Mark managed to do what seemed the impossible and saved the day

Mr Rob, AST Client

These guys have helped me a few time. Their knowledge is second to none. First class service from first class people.

M Melpo

I cannot recommend these guys highly enough for any Landlord requiring help and assistance with their property. I was recommended to them by another fellow Landlord having found myself in the unfortunate circumstance of a non-paying tenant, that followed with facing significant property damages once we successfully got an eviction. Without the help and advice from AST Assistance, specifically Nathan Dawson, I'd not know my options and be overwhelmed with stress and paperwork. I am extremely thankful to these guys. Brilliant and outstanding service! To any Landlord out there facing problems, don't delay and get in touch with Nathan and/or AST Assistance. They have clear and transparent fees so you know exactly what you're paying too.

Mr Nichols

Dealt with AST a few times now to deal with various issues. The professional attitude along with the knowledge is spot on. We will definitely be using AST again in the future.

P Wilson

Mark and his team were absolutely incredible. We started off using solicitors who charged several hundred pounds, were incredibly slow and impossible to get hold of. Mark and his team were the opposite. Incredible value for money, really responsive, took calls on evenings, weekends and whilst sick. Mark was truly our knight in shining armour in a very difficult situation. I would not hesitate to recommend him!

S Crichton

100% happy with Mark and the team at AST. Mark dealt with everything including Court. He was amazing in dealing with the Judge and got a possession order when we really doubted we would get it. The tenants have now finally gone and the Guarantor is (albeit slowly) paying off the arrears. I highly recommend AST assistance.

J Fox

Excellent, just excellent. Had an issue and we were not sure which way to go, Mark and his team gave excellent sound advice and then executed against this keeping us updated ever step of the way. If anyone has a potential legal issue with a property then go no further than AST Assistance.

S McCafferty

I am so glad we decided to move our properties over to AST. First class service from a friendly happy team

D Wardell

excellent service and very professional. takes away the stress and they deal with everything. Mark and the team were brilliant

M Watson

W Nichols

Today I got my property back after 9 months of starting the eviction process, and I would not have done it without Mark, Nathan and the team at AST-Assistance. The process was completely hands-free for us, as the Landlords, from start to finish - the team dealt with all tenant enquiries and maintenance work, and all of the paperwork for serving notices and the courts. We were given regular updates at each stage of process. Would 100% recommend them and will be using them again in the near future.

S Patel

After many issues with other management companies I was hesitant in using anyone, but when I met with AST I was more than impressed with the professionalism. Excellent service and value. I look forward to working with them time and time again

E Gould

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Landlord-Tenant Disputes